We love feedback from our customers! Your comments and suggestions help us to continually improve our services and offerings. You inspire us to keep pressing forward with new jewelry innovations.
"I was looking for a custom designed diamond engagement ring with a natural sapphire stone at reasonable price. I searched and researched and found Midas. Charles and Kat were friendly, informative and collaborative. We put our heads together and came up with a uniquely beautiful ring unlike anything I’ve ever seen and at a fair price. They worked with my budget and my vision and made it happen. I do highly recommend Midas. Honestly the best and by the way she loves her ring and gave me a big YES!"
"I have known Charles for 30+ years and have had custom pieces manufactured by him and his staff during those years. He and his staff have the absolute highest quality workmanship and customer service. Charles and his staff are completely trustworthy and I wouldn't hesitate for a moment recommending his services and expertise. If your looking for a jeweler you can trust, go see Charles and his staff at Midas Manufacturing."
"Charles, the owner, helped my fiancé pick a fabulous diamond, and worked with their designer to customize my beautiful engagement ring. The whole crew is knowledgeable, resourceful, accommodating, and incredibly friendly."
"I love this custom jewelry store! I got my wife's engagement ring and our wedding bands custom made there. Their work was amazing and all the help and info the owner, Charles, gave me was priceless. I highly recommend them to anyone buying either custom made pieces or jewelry made by designers."
Over the top service! These guys are awesome artists and look after every detail. They're really busy right before Christmas so get your order in early. Charles goes out of his way to help you. He's obviously been doing this for a very long time and is able to explain in layman's terms everything you need to know. My wife and I were very impressed and do plan on going back to have some platinum rings made. I HIGHLY RECOMMEND!
"Midas Manufacturing is a top of the line jeweler! I have known them for several years and am always amazed by the level of work they do and their impeccable customer service!"
"They have a great selection of jewelry and can make any style or type of jewelry you want. Charles just showed me alot of colored stones that he got from the Tucson Gem Show and I have already ordered another ring from him. I just keep coming back."
"Absolutely the BEST!!!!!! Midas is literally the only place I will ever go to get jewelry. I've bought numerous pieces from here. They don't mess around with anything, from the moment you sit down until you get your pieces you will realize how amazing the service and exceptional quality is. This isn't a chain jewelry store, and the wedding ring they made for my wife was appraised for $1300 more than what I paid by a chain store. Not saying you'll get as amazing a deal as I did, but they literally can't be beat in their prices and I can guarantee they will give you the best price for you. Unless you go see them for yourself you'll never understand how exceptional this place is."
"This was the best experience I had had anywhere that I looked. Charles is extremely knowledgeable, willing to work with you, has a huge selection of stones and highly competitive pricing. Buying a diamond was a big investment for me and working with Midas, I was extremely comfortable with it."
"I had Midas make a custom wedding band to fit up against my custom ring that had been made by an entirely different jeweler. The designer worked with me to get exactly what I was looking for within my budget and the jeweler actually managed to match the wire profile of my custom band, not an easy task! Very happy with my results, and would definitely recommend."
"I had the gift of getting to choose my engagement ring, which was very exciting but also a little overwhelming. A friend recommended we call Midas, and while we had another jeweler recommended to us as well, we quickly came to trust Midas and knew we would work with them after a visit to the shop to meet the team there.
Speaking of gems... this shop is a diamond in the rough. I found their non-pretentious storefront spoke volumes about their business - they are all about the jewelry and not into the stuffy overpriced retail scene. They described their prices as "somewhere between wholesale and retail", and judging by the prices I saw in their jewelry case, I found that to be accurate. They have some unique jewelry there in the shop but can also customize from an idea, a sketch, a picture from a magazine... In fact my idea was a little bit of all of that.
Step by step they helped us get our idea translated into a 3D image, then a wax casting of the design and then a beautiful piece that I get to wear for the rest of my life. Not only that, they made a special effort to finish the ring before Christmas, which was a wonderful treat for me.
Charles has been in the jewelry business for several decades and we admired his knowledge and his candor about styles, metals, stones, everything. We also worked closely with Margot on the design - she made suggestions that made my ideas even better. I've also talked with Rima, though not worked as closely with her yet, and plan to revisit to follow up for re-sizing and some questions about maintenance. I suggested that I'd call first, and Rima insisted I should just stop in anytime.
I would absolutely recommend Midas for anything you are looking for - whether you want to shop their jewelry case, order a setting from one of the catalogs they have or start from scratch with a paper and pencil."
"I had a yellow gold cocktail ring with diamonds that I no longer wore because it was out of style. Charles Kirkpatrick and his talented staff helped me to design a new ring using the diamonds from the old ring. The result is a beautiful new ring with a timeless design. I am delighted with the result and appreciate the quick turnaround time. I highly recommend Midas Manufacturing."
"If you are looking for that perfect engagement ring in the Austin area, I HIGHLY recommend you to check out Midas Manufacturing. A goof friend of mine recommended me there and overall it was an amazing experience. Before this, I checked out about 10-15 jewelry stores and I was not satisfied with any ring I saw for the right price. My brother in law and I were immediately greeted by Charles, who was very helpful and was great about informing us about his knowledge with diamonds. He brought us in his office and spent about 2 hours telling us about his business and picked my mind on the ring I wanted and the range I wanted to spend. After that, we also quickly came to trust with Midas and I knew right away this is where I'll be purchasing my ring. I told Charles exactly what I wanted and the next time we met, he bought the exact diamond I've been searching for.
They offer high quality jewelry without intimidating us. This place is absolutely worth checking out, I definitely will go back for my wedding band and will recommend it to all my friends in the future. My brother in law said was very pleased about the information and we were both please by Charles knowledge."
"I became familiar with Midas back in 1988 because I worked in an office next door and had many items fabricated and repaired there over the years. The establishment is an actual factory rather than a jewelry shop so you will naturally get the best deal as they are the ones who sell to the high dollar shops. I would not think of going anywhere else. The last item i had made i just walked in with a diamond and an idea and we put together the item and it came out beautiful. I plan to go back real soon for another item."
"I had an engagement ring that was curved in a particular shape and style, and I wanted a wedding ring made so that they fit next to each other on my finger. I called and visited a number of places around town, and Midas was by far the most reasonably-priced. They did a great job making the ring I had in mind, did a cast to check if they had it right, and got it ready over a pretty short period of time."
"I recently got engaged and had no idea as to what I wanted for a ring. Charles met my fiance and I and we designed a stunning ring. Charles was completely consultative and really helped me figure out what I truly wanted. They did such a great job that the finished product is even more beautiful than I could have imagined."
"A stone fell out of my eternity wedding band and I was devastated! I took it to one jewelry store in town, but they just showed me a picture in a brochure of what my stones in a new setting from a store in California would look like. I wanted something more customized, not from a catalog. A friend recommended that I check out Midas Manufacturing and I'm so glad I did! I walked in to their very unassuming, almost warehouse-like office. From the showroom (which is tiny) you can see the jewelers in the big back room wearing their loops and special glasses, meticulously creating beautiful pieces. I was greeted by J, who is truly an artist. I explained to him what I was looking for, and he explained to me their process. First, he would create a CAD image of a design, based on what I was asking for. Then, when I loved what he had done on the computer, they would create a wax replica of the piece using a 3-D printer. We discussed materials and J suggested I make the new piece in 14K white gold, since my now 13-year-old platinum ring was distorted and bent after being worn every day, which caused the metal to snap and the stone to fall out. They also properly sized me, and were able to make a new ring without replacing the stone that had been lost.
A day after I left my ring, J emailed me with a beautiful design. It was great, but not exactly what I wanted, so I sent him a picture of a design I wanted incorporated. He re-did the CAD image and re-sent. It was perfect. A few weeks later they emailed an image of the 3-D printed replica, and a week later my ring was ready.
The ring that I ultimately got from Midas is perfect. It's a custom designed piece, for which I was involved every step of the way. That makes it really special to me. Midas credited me for the old setting, and I was very pleased with the end result and the price. It was custom created, perfectly suited to me, and hundreds of dollars less than the catalog ring I had seen earlier in the process.
The folks at Midas are totally down to earth and relatable. J is an artist, not a jewelry salesman, and that's what I wanted. Carlos, who works in the back with the tiniest instruments and stones, came out and showed me how to use a loop so I could see that three of the stones in my ring were broken because the platinum setting just wasn't appropriate for my use. I really appreciated their professionalism, their style, and their help. I will only be going there for any jewelry needs I have in the future!"
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